The challenges of rolling out and operating NBN from a customer service perspective
Date: Friday 5 July 2013
Time: 12:30 PM
Venue: Kelvin Club in Melbourne Place
Andrew is a company director and consultant, with extensive commercial and public sector experience, including senior executive roles across a number of industries and markets. His career includes engagements in trade, energy, technology and professional services industries located in Australia, Asia and the United States.
Currently, he is Chairman of the Telecommunications Industry Ombudsman Council and serves on the boards of the Transport Accident Commission (TAC), the American Australian Association, Monash Engineering Foundation and The Good Foundation/Jamie Oliver Ministry of Food. Andrew is also Chairman of the joint TAC/WorkSafe Board Committee for Business Systems and chairs the TAC Audit & Risk Committee.
Andrew assists a range of commercial clients in the technology and services industries on strategy, sales management, operations, marketing and government/stakeholder relations. In addition, Andrew serves on a number of advisory boards including the Melbourne Symphony Orchestra, the Victorian College of the Arts and Faculty of Music (University of Melbourne), the Australian Regenerative Medicine Institute (Monash University), ClimateWorks Australia and the Richmond Football Club.
Prior to his current board roles, Andrew was the Victorian Government Commissioner to the Americas, based in San Francisco, where he was heavily involved in bilateral trade and investment activity between the Americas and Australia. Before his Commissioner appointment, he was Chief Operating Officer of SMS Management & Technology. Andrew held a variety of executive and operational roles at Indus International (now Ventyx), Florida Power & Light Group, Ernst & Young and IBM. A former McKinsey & Co. consultant, Andrew holds a Bachelor of Mechanical Engineering with first class honours from Monash University and an MBA from Georgetown University in Washington DC. He is a member of the Australian Institute of Company Directors.